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标题: NextArray 宣布跑路 [打印本页]

作者: 榆木 时间: 2023-9-10 11:45
标题: NextArray 宣布跑路
几天前机器离线，发工单没反应。

Hello NextArray Family,

Some of you have been made aware of the recent change in management structure here at NextArray.  If you are not then I want to be the first to let you know that NextArray has now been acquired by BreezeTech Holdings Corp.  BreezeTech operates several successful brands such as BreezeHost.io and SnowsideHosting.com.  The previous leadership and operations team is no longer any part of NextArray operations and we are starting with a clean slate with our own team.

It is important for every NextArray customer to read through this email in its entirety to understand how these following changes may impact you/your service.

Press Release: https://my.breezehost.io/announcements/5/BreezeHost-acquires-NextArray.com.html

Questions? Email: [email protected]

BreezeTech prides itself on Superior support and keeping the lines of communication open.  We will NEVER send you canned messages on a ticket.  We use real humans with real problem solving permissions. We offer ticket, phone, live chat, and discord support.

We wanted to send out this mass email to update you on our current progress to this change over and keep everyone aware of upcoming changes.  We are working DAILY with the various Data Center partners to complete the contract updates and switch over to give us and our team physical access to the hardware. This process is moving at a snail's pace due to many factors such as corporate lawyers, past issues with the contract terms and rights, and many other hurdles we are crossing one by one.

General:
For Customers on PayPal Subscriptions: It is imperative that you immediately CANCEL any PayPal subscription you have set up. If you do not cancel these the billing system WILL NOT recognize the payment, and we will not honor it. For information on how to cancel PayPal subscriptions, please visit here: https://my.breezehost.io/knowledgebase/11/Cancel-Paypal-Subscriptions.html

VPS:
Customers that currently have VPS servers are suggested to backup your data and migrate to another service as soon as possible.  Please make sure to CANCEL any and all PayPal subscriptions you have active as we do not have control to mass cancel these. Unfortunately after careful review, the Executive team has decided to stop offering VPS’s under this brand. If your VPS still has connectivity, we strongly encourage you to take this opportunity to backup/migrate your services elsewhere. NextArray will no longer be offering VPS services for sale and new sales have already been disabled.  We will be following up shortly with more information to current customers.  We do invite anyone to visit our other brand https://www.breezehost.io and check out the VPS offerings if you need a new home with proven stability.

**IMPORTANT**
As of right now, the deadline for VPS’s to be migrated off the NextArray network is one week from today, September 16th.

Dedicated Servers:
We are awaiting final access to be granted to these units from our data center partners.  The plan here is we will be migrating the dedicated customers over to the BreezeHost.io brand.  This will entail you accessing a new site for billing and Control Panel to manage your server. Your hardware will remain the same and no data will be lost/compromised. You can expect more information will be going out on an individual basis when your account is created and your server is added into the new system.  At the current time there are no plans for an increase in pricing or a change in renewal dates.  We are going to do everything we can to keep your IP assignments the same, however there will be some consolidation of IP ranges so please be prepared for a possible change.  We will notify you with a carry over period to give you time to change those and will be offering tech assistance to update as needed on a one on one basis.

Please note that BreezeHost does not, by default, accept PayPal for new orders and will be enabled on a user by user basis with identity verification. Please contact BreezeHost.io support for this.

Colocation:

At this time, we have many of you who have pending orders and pending remote hands requests. We are working diligently to get access into these facilities to handle the abundance of requests that have been on hold for over a month now. Members of our Executive team have reached out to most of you to detail the steps we are taking. This is a top priority for us right now to get access back into the facilities. We are fully aware that access has been restricted for roughly the last month to each of the NextArray data center facilities. This process will take a little bit longer, as we continue to work through the legal challenges of the prior ownership of NextArray.

Location Specific Alerts Under Investigation:
Portland, OR: Specifically, we are seeing a large number of VPS’s that are offline. Any VPS or server that starts with 192.177.65.xxx is currently impacted. A cause has been identified, and our team is working to reach resolution.

Tampa, FL: We are aware of similar issues within the network in Tampa as Portland, OR.

Final Thoughts from our Executive Team: We appreciate each and every customer of NextArray. Our primary focus right now is to increase customer experience, solidify our network, and finalize agreement change overs with our datacenter partners. We understand that most of you have received much less than acceptable levels of service, and we are committed to correcting that immediately.

Once the dust has settled, and there's lots of dust, you can expect a completely different experience where we are dedicated to our customers and not filled with empty promises, weeks of canned replies with zero resolution or care for the customer. It saddens the BreezeTech Executive team to see that this has gone on for so long and not how we do business. As of today, everything changes. We are here to support you and be a spoke in your future success.

We appreciate everything you do and hope to regain your trust soon!

BreezeTech Executive Team

Ryan Wilson                                              Jon Beard

Chief Executive Officer                                     Chief Operating Officer

https://my.breezehost.io/announcements/5/BreezeHost-acquires-NextArray.com.html

作者: Fightlee 时间: 2023-9-10 11:47
最近这是怎么了

作者: 小猪佩奇 时间: 2023-9-10 11:48
看来ddp给oneman跑路找了个绝佳的借口

作者: van 时间: 2023-9-10 11:50
疯狂跑路啊这是

作者: 笑花落半世琉璃 时间: 2023-9-10 11:52
好家伙，一个个开始割韭菜了吗

作者: realsteam 时间: 2023-9-10 11:55
记得前几天在哪个群里面说这家被某收购，迁移到另外一家去了

作者: bugrun 时间: 2023-9-10 11:56

VIR别跑就行

作者: 燕十三丶 时间: 2023-9-10 12:04
老外也不靠谱啊组团跑路

作者: 美国总统奥巴马 时间: 2023-9-10 12:05
vir挺过来的话，算不算大厂？他至少1半的服务受影响吧，是我发布声明跑路算了

作者: hotket 时间: 2023-9-10 12:16
好的，马上破产跑路，合法合理

作者: 老有刁民要害朕 时间: 2023-9-10 13:08

realsteam 发表于 2023-9-10 11:55
记得前几天在哪个群里面说这家被某收购，迁移到另外一家去了

您说的是vastnode吧？那个的确是刚被收购了～

作者: 6789 时间: 2023-9-10 13:10
If you are not then I want to be the first to let you know that NextArray has now been acquired by BreezeTech Holdings Corp.

作者: realsteam 时间: 2023-9-10 13:39

老有刁民要害朕发表于 2023-9-10 13:08
您说的是vastnode吧？那个的确是刚被收购了～

https://t.me/NextArray/157
我是在这里看到的，不知道是否真的迁移了

作者: ccf 时间: 2023-9-10 13:40

realsteam 发表于 2023-9-10 13:39
https://t.me/NextArray/157
我是在这里看到的，不知道是否真的迁移了

vastnode 确实早就迁移完了

作者: louiejordan 时间: 2023-9-10 13:47
@Nextarray 出来挨打

作者: jeffpan 时间: 2023-9-10 14:49
crunchbits别跑，我可是买了好几台。。

作者: HOH 时间: 2023-9-10 15:01
小问题，不如PR靠谱

作者: 违法主机 时间: 2023-9-12 18:22
我的邮件是说被cloudnium收购

作者: chxin 时间: 2023-9-12 18:27

美国总统奥巴马发表于 2023-9-10 12:05
vir挺过来的话，算不算大厂？他至少1半的服务受影响吧，是我发布声明跑路算了 ...

vir算个屁，如果vir都算，那之前的四大金刚都运营十几年了，该跑还是跑

作者: Bitaminkim 时间: 2023-9-26 17:36
nnd，冲的钱没了

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